Prepaid lesson packages

Spend and save with prepaid packages

We believe in rewarding commitment. Earn bonus credits by prepaying for lessons through packages. Simply put, that means you can work towards achieving more with your Learnmate for less.

So, how does it work?

In your portal, simply purchase a Kickstarter, Hone In or Get Serious Package and receive bonus credits to use for committing up front
Credits can be used with any tutor or coach (including multiple at once) and at any time. Do lessons when you need, not when you're told to

Please note credits are non-refundable and expire 3 years after the date of purchase.

To purchase a prepaid package, simply login and head to the 'credits' tab in your account.

Prepaid packages

Here's our current prepaid package promotions

Kickstarter

$300

$25 bonus credit
Kickstart your learning
Start building good study habits

Hone In

$500

$50 bonus credit
Double down and focus
Commit to a bespoke learning plan

Get Serious

$750

$100 bonus credit
For the most ambitious and committed
Be rewarded for getting serious and going the distance

FAQ

If you have a question that does not appear here, please reach out to our helpful support team or via Chat.

Does the bonus credit come from Learnmate or my tutor?

Credits are Learnmate's gift to you and are completely covered by us.

Do credits expire?

Credits expire 3 years after the date of issue of a prepaid package.

Is the credit deducted on a pay as you go basis?

Yes! You don’t need to worry about having set lessons each week or managing your credit balance; just have lessons when you need, and the cost of lessons will be deducted from your credit balance when a lesson is completed.

What happens if I miss a lesson?

Please see Learnmate's Cancellation Policy for information relating to missed or cancelled lessons. Whether or not you are charged (and your credit balance is debited) for a missed lesson will depend on whether or not you provided relevant notice to your tutor.

Can I use credits for multiple tutors?

Credit balances are not restricted to a set tutor, hourly rate or mode of tutoring. Your credit can be applied across any of your lessons, regardless of the tutor’s rate or mode of tutoring.

How can I check my credit balance?

To check your credit balance, login to your account and click on the Credits tab. Your credit balance will be shown there.

What happens if I want a refund on the balance of my credits?

Prepaid packages, like gift cards, are non-refundable and cannot be refunded or exchanged for cash.

Make sure you consider this prior to purchasing a packaging or in deciding which package to buy.

Terms & Conditions

Terms and Conditions: Prepaid packages entitle the purchaser to a bonus credit depending on the prepaid package purchased. You may purchase a prepaid package at any time, provided they continue to be offered by Learnmate through the Learnmate Platform. Credits issued under prepaid packages (including any bonus credits) are non-refundable. Your credit balance will be automatically debited after each lesson and, should you have an insufficient credit balance in your account for a lesson, the balance of a lesson invoice will be charged to the credit card attached to your account.