Start by searching for tutors on our website here. If you want to contact a tutor, add them to your ‘Saved tutors’ by:

• clicking the heart symbol at the top right of their profile; or
• clicking the ‘Save Tutor’ button on their profile.

You can then enquire with them by viewing your ‘saved tutors’ and filling out the form.

If you have any questions or need help finding a tutor, please contact us at learnmate.com.au/contact.

Learnmate tutors must meet certain qualification requirements to be listed, including having achieved a minimum ATAR of 85 or having obtained a relevant teaching qualification. Tutors are also screened to ensure they have a current Working with Children Check and must complete comprehensive training prior to commencing work with students. Click here to read more about our selection process.

Tutors are required to submit a copy of their academic transcript so Learnmate can verify that they have achieved the results stated in their profile.

Tutors will only be listed on Learnmate if they have satisfied these requirements.

We pride ourselves on delivering the best outcomes for our students and providing a safe environment for them to learn. This means ensuring that the quality of the service our tutors provide meets your expectations and that we provide a safe and supportive environment for everyone in the Learnmate community. Learnmate has set up partnerships with key independent providers to ensure we meet and exceed recognised standards in the tutoring industry.

For its work in the industry, Learnmate has been recognised and awarded for its commitment to its students and tutors. Learn more here.

Most of our tutors now offer tutoring online (via our online learning platform), whether for long-distance and remote students who can’t find a local tutor or those who prefer to learn online. You can learn more about online tutoring on Learnmate here.

When a customer searches for in-person tutoring, tutors will appear based on how well they match a customer’s specific requirements, i.e. State, curriculum, subject(s) and suburb. Search results are random and the prioritisation or positioning of any tutor in search results is not, and should not be taken to be, a recommendation by Learnmate.

As tutors are required to publish a profile about themselves, their relevant experience, academic track record and/or teaching qualifications, customers are provided with complete visibility and all the information needed to choose the right tutor. By providing this level of detail, our customers experience a high degree of success pairing with suitable tutors. The great reviews our tutors continue to receive speak to the success of our approach.

When a customer searches for online tutoring, tutors will appear based on how well they match a customer’s specific requirements, i.e. State, curriculum or subject(s). Search results are random and the prioritisation or positioning of any tutor in search results is not, and should not be taken to be, a recommendation by Learnmate.

Once you have signed up and selected a tutor, Learnmate will provide you with their contact details so you can reach out and organise a time to book your lesson.

Lessons are scheduled with your tutor through your online account using the calendar. Through your account, you can also:

• view past lessons and payments;
• view lesson notes and feedback left by your tutor;
• request prepaid packages for discounted lessons; and
• update your contact and payment information.

Learnmate will charge your credit or debit card automatically after each lesson is completed. You will receive a confirmation email when payment has been processed. You are only charged once a lesson has been marked as completed by your tutor in our system.

We accept Visa, Mastercard and AMEX. Payments are processed securely and safely through Stripe, one of the world’s most trusted and secure online payment processors.

See our Terms & Conditions for more information around payment processes on Learnmate.

We believe that everyone deserves the opportunity to better themselves through education, regardless of where they live or their abilities. Our mission is simple: to connect people looking to learn and improve themselves, with tutors and teachers wanting to share their knowledge to help students to realise their potential.

Learnmate enables you to learn your way. Whether you’re looking to get ahead or working towards a specific study score or ATAR, Learnmate connects you to tutors who can tailor where and how they teach based on your needs.

With an ever growing platform of tutors, there are countless options for you to choose from, whether that choice is based on academic track record, experience or your budget. With over 1,000 tutors listed on Learnmate who each set their own rate, you will find a tutor that meets your budget and for the number of sessions you need. You will never be signed into a set syllabus, which means every dollar goes towards helping you achieve your specific goals.

As your ‘Learnmate’, our tutors want to see you become your best self, like they would any of their mates. Our tutors encourage independence and continuous academic improvement so that students can approach and complete their assessments with confidence. We believe it’s important that the student and tutor have a good social rapport and tutoring is not solely focused on study; this is what fosters a comfortable learning environment in which the student feels safe and supported and can ask the tutor questions without hesitation.

Our tutors are vetted and trained through our comprehensive online training course, ensuring we create and maintain a community of quality, reliable and trustworthy tutors. You can learn more about this process here.