At Learnmate, we believe in rewarding commitment. That’s why we offer 10% and 15% discounts if you commit to a 10 or 15-lesson package respectively. Simply put, that means you can work towards achieving more for less.
To purchase a prepaid package, fill out the form below and we’ll get back to you within one business day.
If you have a question that does not appear here, please reach out to our helpful support team or via Chat.
No! The discount is covered by Learnmate and does not come out of your tutor’s pocket.
Credits expire 3 years after the date of issue of a prepaid package.
Yes! You don’t need to worry about having set lessons each week or managing your credit balance; just have lessons when you need, and it will be deducted from your package when a lesson is marked as attended.
Please see our Cancellation Policy for information relating to missed or cancelled lessons. Whether or not you are charged (and your package is debited) for a missed lesson will depend on whether or not you provided the required notice to your tutor as specified in our policy.
Packages are not restricted to a set tutor, hourly rate or mode of tutoring. Your credit can be applied across any of your lessons, regardless of the tutor’s rate or mode of tutoring.
To check your prepaid package balance, all you need to do is login to your account and click on the Billing tab and select Transactions. The package balance should be located under the Record column and will begin with CN, followed by 5 or 6 unique digits.
If you don’t use all of your prepaid package, you can either:
Terms and Conditions of this Offer: This offer entitles the recipient to 10% or 15% off the total cost of a 10 or 15-lesson package (respectively) with a tutor(s) of their choice. Tutor rates may vary as advertised by a tutor in their online profile on Learnmate. This offer is not to be used in conjunction with any other offer found on Learnmate’s website or offered by Learnmate unless it expressly states otherwise, including past prepayments made by customers to Learnmate. Customers may purchase discount packages at any time. If a refund is requested for any part of a prepaid package, the balance will be refunded save for the value of the discount applied (ie. if you purchased a 10-lesson package of $50 lessons at a 10% discount for $450 and completed only 5 lessons, those 5 lessons will be charged at a non-discounted price of $250, and the balance of $200 will be refunded to you). After each lesson, your account will be debited with the lesson’s value, allowing you to see the remaining balance of the package.