LearnMate’s COVID-19 Response for New Students & Parents

LearnMate understand many of you will be concerned about COVID-19 and are closely following the situation as it continues to evolve and unfold around the world. We have appropriate business planning and procedures in place to ensure that students can still receive tutoring and educational support during this national health crisis, in a safe and effective environment.

If you’re an existing customer of LearnMate, we recommend you read our advice here.

For everyone else (if you’re a new student or parent of LearnMate or are just browsing our site), please read below…

1. Safely Conducting In-Person Tutoring

As of Wednesday March 25 2020, ‘in-person’ lessons with a tutor can still legally occur in Australia, however, that may change. We will update this page at that time and if you are a customer of LearnMate, we will notify you via email and text.

If you wish to commence in-person lessons with a LearnMate tutor, then you may choose to do that, however, we urge extra precaution. We understand that your school may have closed and we want to ensure that you are still educationally supported during this time so as to prevent educational disruption.

Please see a graphic at the bottom of this page showing you how to keep yourself hygienic while attending lessons. To summarise some of the main points:

  • We would recommend having lessons at a location that isn’t frequented by large groups of people (e.g. student or tutor’s home, but not a local library).
  • We would recommend keeping a greater distance between student and tutor than normally done (e.g. 1.5m or more).
  • We would recommend no touching, no handshakes and no friendly body contact.
  • We would recommend that students and tutors wash their hands before and after each tutoring lesson with soap and/or hand sanitiser.
  • If you feel or your child develops ‘flu like symptoms’, then we would recommend you tell your tutor not to have lessons, and setup alternative arrangements (see dot point 2 below on online tutoring).

If you’d like to start your search for an in-person tutor near you, go here.

2. Conducting Lessons Online (Alternative Form of Tutoring)


If you wish to have lessons with a tutor, but do not want them to be done in-person, then online tutoring is a great way to ensure you can keep up with school work but not be exposed. All LearnMate tutors have been trained and have experience with tutoring online!

Are you looking for an online tutor at a time and location that suits you? LearnMate Online allows you to tap into hundreds of online tutors across all subjects, in all parts of Australia! LearnMate has online tutors for English, Maths, Biology, Chemistry, Physics, Science and so much more!

Here’s how it works and here’s how to get started.

  1. Head on over to the search page here for online tutors.
  2. Search for a tutor for whatever subject/subjects you need help in!
  3. Lessons will start online at a time that suits you – either on Skype or Zoom. Your tutor will inform you on the steps on how to get setup easily for online tutoring, and LearnMate also provides quick instruction to you upon signup. We even provide you with recording capabilities – which means we can record your online tutoring lesson in real time so you can review it at a later date!

If you’d like to start your search for an online tutor, go here.

3. If you’re experiencing symptoms of COVID-19

It is important to remember that symptoms such as fever, cough, sore throat or tiredness, while consistent with coronavirus, are symptoms that are associated with other illnesses, including the common cold and flu. Unless you have seen a medical professional and have been diagnosed with COVID-19, you should not assume you have the virus, but be vigilant in your hygiene.

If you are experiencing symptoms such as a fever, breathing difficulties, a cough or sore throat, and have recently returned from an affected country, or come into contact with someone with a confirmed diagnosis of COVID-19, separate yourself from others and call the relevant health authorities.

If you have severe symptoms, such as shortness of breath, call 000 immediately and request an ambulance.

For general information on COVID-19, you can also contact the Department of Health national hotline 24 hours a day, seven days a week on 1800 020 080.

Please also see an infographic below on how to prevent spread of the virus as stated by the Victorian Government. You can find the direct link here: https://www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19

LearnMate’s COVID-19 Response for New Students & Parents
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Coronavirus Outbreak – LearnMate’s Response for Tutors

Coronavirus Outbreak – LearnMate’s Response for Tutors


We understand many of you will be concerned about COVID-19 and are closely following the situation as it continues to evolve and unfold around the world.

LearnMate will now be operating in line with its pandemic plan. As such, we will continue to adapt and adjust our operations to deliver high-quality tutoring to our students while ensuring all students, parents and tutors remain safe. As we pivot we will keep you informed with changes as and when they occur.

We have appropriate business continuity planning and procedures in place, and our next steps will be informed by the overall guidance from the World Health Organisation (WHO), and decisions made by the federal and state governments and associated health services.

TO HELP ENSURE COMMUNICATION IS CLEAR ON BOTH SIDES (STUDENTS & TUTORS), YOU CAN SEE THE LINK HERE TO WHAT STUDENTS ARE BEING TOLD: https://learnmate.com.au/coronavirus-students-parents/

Below is some additional information regarding the latest health advice, and some alternatives to in-person tutoring.

1. Continuing with In-Person Tutoring

As of Wednesday March 25 2020, ‘in-person’ lessons with a student can still legally occur in Australia, however, that may change. We will update you via text or email if that occurs at a later date.

If you wish to continue in-person lessons with your student, then you may choose to do that, however, we urge extra precaution. We understand that your student’s school may have closed and we want to ensure that they are still educationally supported during this time so as to prevent educational disruption. Note that if in-person tutoring occurs, this must be consensual (accepted) on both sides; both student and tutor must accept this. If one wishes to do online tutoring, then this must be respected.

Please see a graphic at the bottom of this page showing you how to keep yourself and your student(s) hygienic while attending lessons. To summarise some of the main points:

  • We would recommend having lessons at a location that isn’t frequented by large groups of people (e.g. student or tutor’s home, but not a local library).
  • We would recommend keeping a greater distance between student and tutor than normally done (e.g. 1m or more).
  • We would recommend no touching, no handshakes and no friendly body contact.
  • We would recommend that students and tutors wash their hands before and after each tutoring lesson with soap and/or hand sanitiser.
  • If you feel or your student develops ‘flu like symptoms’, then we would recommend you tell your student not to have lessons, and setup alternative arrangements (see dot point 2 below on online tutoring).

TO HELP ENSURE COMMUNICATION IS CLEAR ON BOTH SIDES (STUDENTS & TUTORS), YOU CAN SEE THE LINK HERE TO WHAT STUDENTS ARE BEING TOLD: https://learnmate.com.au/coronavirus-students-parents/

See more info here on the Victorian Government website: https://www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19

2. Migrating to Online Tutoring (Alternative Form of Tutoring)

If you wish to still have lessons with your student, but do not want them to be done in-person, then online tutoring is a great way to ensure they can keep up with school work but not be exposed. All students/families have been informed in a separate email on these options as presented in this message.

HOW TO TUTOR ONLINE

Thankfully LearnMate has ample resources to learn how to tutor online, which you can learn very quickly!

1. See our comprehensive online training videos here. The password to access this course is: q7yt1628
2. Be sure to navigate to ‘Section 8, Lecture 60’ onwards to see all the training on how to use online tutoring (whether it be Skype or Zoom).
3. Train and familiarise yourself on how to use online tutoring and create a Skype and/or Zoom account to prepare yourself.
4. You can also see a fantastic video released here by the Australian Tutoring Association on how to prepare and train yourself for tutoring online.

Below we explain what is mentioned in the image above on how to get started on online tutoring:

  • Contact your student via their number/email in your online account.
  • Tell your student you’d like to switch to online tutoring in the meantime. Note: your student may contact you beforehand to request online tutoring.“For purposes of ensuring educational continuity we urge you to not reject your current students due to a lack of preference for online tutoring. As this is a national health crisis, we urge all tutors to come together to ensure that students’ education is not disrupted even if online tutoring is new to you. We provide easy to follow instructions as mentioned above.” Whoever contacts first is irrelevant, as the following info below must then be followed:
  • If you haven’t already installed Skype on your device, be sure to download it here. Skype is a great way to connect with your tutor remotely and you can both share your screens and work, along with video/audio calls. You can also record all Skype calls so that students can review them after the lesson!
  • You should then request your student’s username so you can add them to your Skype account (as a contact) and then once you add them you can call them through the software. Not sure how to add them as a contact? Learn more here.
  • Your lesson will occur as normal with your student through online (Skype). If you’re not sure how to do online tutoring as you’re new, then see more info above (HOW TO TUTOR ONLINE) on how to do it as LearnMate provides a whole training module to tutors on online tutoring.
  • After each lesson occurs, be sure to log your lesson on our online system as your normally would, except select ‘Skype’ as the location option on the logging lesson page.
  • Then, as normal LearnMate will charge your student’s credit/debit card and you will be paid the following Tuesday. Everything else remains the same with how you currently log lessons and get paid – the only difference is the method through which tutoring is done – through online (Skype).

Note: we also offer tutoring on ‘Zoom‘, which is also free to use, however, we have found that Skype is easier to use and easier to setup. If you’d like to avail Zoom instead of Skype, please just tell your student that you’ll be availing Zoom instead, however, be sure to follow the instructions above (HOW TO TUTOR ONLINE) via Zoom.

STUDENT SAFETY REGARDING ONLINE TUTORING

As online tutoring is more of a closed environment compared to in-person lessons, we urge tutors to following certain safety protocols (which students are also informed about):

  • If possible, ensure you and your student hold lessons in a communal area (e.g. a living or lounge room). We advise against having lessons in the bedroom.
  • If possible, we recommend your student keep their speakers on loud (so not on headphones), so that they can talk into their device through the in-built microphone, and hear through the in-built speakers on the device (e.g. the speakers that come in-built in your student’s laptop). However, if this causes technical difficulties then your student may choose to use headphones.

COMMON TECH GLITCHES AND HOW TO SOLVE:

RECORDING LESSONS IN SKYPE OR ZOOM:

Why record a lesson? Simple. After the lesson occurs your student can review what they learnt to even better enhance their learning. It’s also a great way for you to review your own lesson to see where you may want to improve.

– Learn how to record a Zoom lesson so your student can access it after the lesson has finished: https://support.zoom.us/hc/en-us/articles/201362473-Local-Recording#h_02ba96fb-85ef-4f43-ab17-a51e29b206cb
– Learn how to record a Skype lesson so your student can access it after the lesson has finished: https://support.skype.com/en/faq/FA12395/how-do-i-record-my-skype-calls

HOW DO I USE AN ONLINE WHITEBOARD TO EDUCATE STUDENTS?

LearnMate often get asked – what are the best whiteboards that tutors can use when tutoring their students through Skype or Zoom?

A online whiteboard is a learning space where both teachers and students can write and interact with students in real time via the internet. Whiteboards (traditional, digital and web) are found in almost every classroom because it makes it easy for teachers to explain and explore ideas with students.

See our recommendations below.

ZOOM: https://support.zoom.us/hc/en-us/articles/205677665-Sharing-a-whiteboard

SKYPE: Create a Skype Account, and when sharing your screen, you can load this whiteboard software for free to your students when screensharing is enabled on the Skype call.

 

EXTRA: ATA member and Conference Presenter Michael Clark answers the following questions:

  • What do I tell parents about how we are adapting tutoring?
  • How do I grow my tutoring business and use this as an opportunity?
  • How do I do online tutoring and what tools would I use?
  • Will I be able to adapt my curriculum and style to online tutoring?
  • How do I stop my people from freaking out?

SEE MORE HERE: https://www.youtube.com/watch?v=UpHltoiXadA

TO HELP ENSURE COMMUNICATION IS CLEAR ON BOTH SIDES (STUDENTS & TUTORS), YOU CAN SEE THE LINK HERE TO WHAT STUDENTS ARE BEING TOLD: https://learnmate.com.au/coronavirus-students-parents/

3. If you’re experiencing symptoms of COVID-19

It is important to remember that symptoms such as fever, cough, sore throat or tiredness, while consistent with coronavirus, are symptoms that are associated with other illnesses, including the common cold and flu. Unless you have seen a medical professional and have been diagnosed with COVID-19, you should not assume you have the virus, but be vigilant in your hygiene.

If you are experiencing symptoms such as a fever, breathing difficulties, a cough or sore throat, and have recently returned from an affected country, or come into contact with someone with a confirmed diagnosis of COVID-19, separate yourself from others and call the dedicated Victorian Department of Human Health and Services COVID-19 hotline on 1800 675 398.

If you have severe symptoms, such as shortness of breath, call 000 immediately and request an ambulance.

For general information on COVID-19, you can also contact the Department of Health national hotline 24 hours a day, seven days a week on 1800 020 080.

Please also see an infographic below on how to prevent spread of the virus as stated by the Victorian Government. You can find the direct link here: https://www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19

Coronavirus Outbreak – LearnMate’s Response for Tutors
read more

Coronavirus Outbreak – LearnMate’s Response for Students & Parents

Coronavirus Outbreak – LearnMate’s Response for Students & Parents


LearnMate understand many of you will be concerned about COVID-19 and are closely following the situation as it continues to evolve and unfold around the world.

LearnMate will now be operating in line with its pandemic plan. As such, we will continue to adapt and adjust our operations to deliver high-quality tutoring to our students while ensuring all students, parents and tutors remain safe. We have appropriate business continuity planning and procedures in place, and our next steps will be informed by the overall guidance from the World Health Organisation (WHO), and decisions made by the federal and state governments and associated health services.

TO HELP ENSURE COMMUNICATION IS CLEAR ON BOTH SIDES (STUDENTS & TUTORS), YOU CAN SEE THE LINK HERE TO WHAT TUTORS ARE BEING TOLD: https://learnmate.com.au/coronavirus-tutors/

Below is some additional information regarding the latest health advice, and some alternatives to in-person tutoring.

1. Continuing with In-Person Tutoring

As of Wednesday March 25 2020, ‘in-person’ lessons with a tutor can still legally occur in Australia, however, that may change. We will update you via text or email if that occurs at a later date.

If you wish to continue in-person lessons with your tutor, then you may choose to do that, however, we urge extra precaution. We understand that your school may have closed and we want to ensure that you are still educationally supported during this time so as to prevent educational disruption. Note that if in-person tutoring occurs, this must be consensual (accepted) on both sides; both student and tutor must accept this. If one wishes to do online tutoring, then this must be respected.

Please see a graphic at the bottom of this page showing you how to keep yourself hygienic while attending lessons. To summarise some of the main points:

  • We would recommend having lessons at a location that isn’t frequented by large groups of people (e.g. student or tutor’s home, but not a local library).
  • We would recommend keeping a greater distance between student and tutor than normally done (e.g. 1.5m – 2m or more).
  • We would recommend no touching, no handshakes and no friendly body contact.
  • We would recommend that students and tutors wash their hands before and after each tutoring lesson with soap and/or hand sanitiser.
  • If you feel or your child develops ‘flu like symptoms’, then we would recommend you tell your tutor not to have lessons, and setup alternative arrangements (see dot point 2 below on online tutoring).

TO HELP ENSURE COMMUNICATION IS CLEAR ON BOTH SIDES (STUDENTS & TUTORS), YOU CAN SEE THE LINK HERE TO WHAT TUTORS ARE BEING TOLD: https://learnmate.com.au/coronavirus-tutors/

See more info here on the Victorian Government website: https://www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19

2. Migrating to Online Tutoring (Alternative Form of Tutoring)


If you wish to still have lessons with your tutor, but do not want them to be done in-person, then online tutoring is a great way to ensure you can keep up with school work but not be exposed. Your tutor has been informed and trained on how to use online tutoring in a separate email.

Here’s how it works and here’s how to get started.

  • Contact your tutor via their number/email in your online account.
  • Tell your tutor you’d like to switch to online tutoring in the meantime.
  • If you haven’t already installed Skype on your device, be sure to download it here. Skype is a great way to connect with your tutor remotely and you can both share your screens and work, along with video/audio calls.
  • Your tutor will request your username in Skype so they can add you and then once they add you they can call you through the software. Not sure how to add your tutor as a contact in Skype? Learn more here.
  • Your lesson will occur as normal with your tutor through online (Skype). You can even record calls so you can review educational material at a later date!
  • After each lesson occurs the tutor will log your lesson on our online system, and as normal LearnMate will charge your credit/debit card and you will be notified of a charge. Everything else remains the same with how you currently request, log lessons and get charged – the only difference is the method through which tutoring is done – through online (Skype).

Note: if your tutor does not wish to conduct online lessons, then you may request another tutor here on the LearnMate site as we have a separate search function for online tutoring. Note that we also offer tutoring on ‘Zoom‘, which is also free to use, however, we have found that Skype is easier to use and easier to setup. If you’d like to avail Zoom instead of Skype, please just ask your tutor per the instruction above.

STUDENT SAFETY REGARDING ONLINE TUTORING

As online tutoring is more of a closed environment compared to in-person lessons, we urge tutors to following certain safety protocols (which tutors are also informed about):

  • If possible, ensure you and your tutor hold lessons in a communal area (e.g. a living or lounge room). We advise against having lessons in the bedroom.
  • If possible, we recommend you keep your in-built speakers on loud (so not on headphones), so that you can talk into your device through the in-built microphone, and hear through the in-built speakers on your device (e.g. the speakers that come in-built into your laptop and not headphones). However, if this causes technical difficulties then you may choose to use headphones.

COMMON TECH GLITCHES AND HOW TO SOLVE:

RECORDING LESSONS IN SKYPE OR ZOOM:

Why record a lesson? Simple. After the lesson occurs your student can review what they learnt to even better enhance their learning. It’s also a great way for you to review your own lesson to see where you may want to improve.

– Learn how to record a Zoom lesson so your student can access it after the lesson has finished: https://support.zoom.us/hc/en-us/articles/201362473-Local-Recording#h_02ba96fb-85ef-4f43-ab17-a51e29b206cb
– Learn how to record a Skype lesson so your student can access it after the lesson has finished: https://support.skype.com/en/faq/FA12395/how-do-i-record-my-skype-calls

TO HELP ENSURE COMMUNICATION IS CLEAR ON BOTH SIDES (STUDENTS & TUTORS), YOU CAN SEE THE LINK HERE TO WHAT TUTORS ARE BEING TOLD: https://learnmate.com.au/coronavirus-tutors/

3. If you’re experiencing symptoms of COVID-19

It is important to remember that symptoms such as fever, cough, sore throat or tiredness, while consistent with coronavirus, are symptoms that are associated with other illnesses, including the common cold and flu. Unless you have seen a medical professional and have been diagnosed with COVID-19, you should not assume you have the virus, but be vigilant in your hygiene.

If you are experiencing symptoms such as a fever, breathing difficulties, a cough or sore throat, and have recently returned from an affected country, or come into contact with someone with a confirmed diagnosis of COVID-19, separate yourself from others and call the dedicated Victorian Department of Human Health and Services COVID-19 hotline on 1800 675 398.

If you have severe symptoms, such as shortness of breath, call 000 immediately and request an ambulance.

For general information on COVID-19, you can also contact the Department of Health national hotline 24 hours a day, seven days a week on 1800 020 080.

Please also see an infographic below on how to prevent spread of the virus as stated by the Victorian Government. You can find the direct link here: https://www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19

Coronavirus Outbreak – LearnMate’s Response for Students & Parents
read more

Coronavirus Outbreak – LearnMate’s Response

Coronavirus Outbreak – LearnMate’s Response


LearnMate understand many of you will be concerned about COVID-19 and are closely following the situation as it continues to evolve and unfold around the world. A few days ago the World Health Organisation (WHO) officially declared COVID-19 a pandemic.

LearnMate will now be operating in line with its pandemic plan. As such, we will continue to adapt and adjust our operations to deliver high-quality tutoring to our students while ensuring all students, parents and tutors remain safe. As we pivot we will keep you informed with changes as and when they occur.

We have appropriate business continuity planning and procedures in place, and our next steps will be informed by the overall guidance from the World Health Organisation (WHO), and decisions made by the federal and state governments and associated health services.

To get started on seeing how you can best prepare to ensure continuity of educational support and best reduction of health risks, please select a link below:

I AM A STUDENT/PARENT

I AM A TUTOR

As always if you have any questions, please do not hesitate to contact us here.

Coronavirus Outbreak – LearnMate’s Response
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Benefits of Using Technology in the Classroom

Benefits of Using Technology in the Classroom

This article has been written by Lydia McClelland, a VCE French, Music Theory, Literature & VCE English Tutor at Learnmate. If you’re interested in private tutoring from Lydia then please check out her page here.


It is hard to deny the power of technology today. While some of the more outlandish theories from the past have not yet come into fruition (see: AI running the world), a great wealth of technology is available at just the click of a mouse or the tap of a finger. Combine technology with learning and you can find a world of opportunities which seem endless.

So, what are some of the ways you can integrate technology into the classroom?

  • Interactive whiteboards are popular tools for teachers. These allow teachers to annotate online documents and easily correct work for all students to see. Dangers still remain: how many students can remember squirming with both amusement and concern as a teacher destroyed a SMART board with a regular whiteboard marker?
  • Use technology to gauge the general opinions about a topic in the room in a non-threatening way. Many students fear speaking up in front of an entire class, so using technology can be a useful way of gauging the opinions of students beyond those who are more confident. Websites such as Poll Everywhere and Socrative can allow fun, healthy conversations in a class. Keep in mind that you might want to save this for more mature students, as the prospect of hiding behind anonymity to send through something inappropriate can be too tempting for the class clowns.
  • Tablets, when provided to a class, can allow students to access material in a more engaging way. Imagine using a textbook which weighs next to nothing and has exercises embedded within it!

What are the benefits of technology-driven education?

  • Learning outcomes can improve when technology is harnessed well. It has been found that 70 per cent of students score more highly in assessments and report better attendance in ‘active-learning environments that use technology than traditional ones.’
  • The possibilities for connection through collaboration and teamwork are widened by the use of technology. The use of forums and shared documents allow students from across the globe to connect, share ideas and work together.
  • Students gain skills which will be indispensable in the future (and also, clearly, in the present), in a rapidly evolving technological climate. With the development of exciting, new possibilities, jobseekers who are adaptable and more technologically literate are well-placed to impress potential employers.
  • Quite simply, it’s fun! Students love getting to use new technologies, and it is never a bad thing when students are enjoying learning. Technology might very well be the difference between a lesson turning out dry and boring, or exciting and memorable. In a world where it is increasingly difficult to maintain people’s attention for longer periods of time, technology increases engagement and can allow some students to participate in lessons more actively.
  • Technology is a good back-up option if there happened to be, hypothetically, a novel virus spreading around the world. At the time of writing (March 2020), educational institutions around the world are increasingly adopting technology such as apps, Zoom and Skype as a temporary or long-term replacement for face-to-face learning in an attempt to slow the spread of COVID-19.

If you loved this article, you will LOVE all of our other articles, such as: Why Perfectionism is a Problem, How to Teach Soft Skills to Students and  Benefits of Meditation for Students

 


LearnMate is Australia’s leading tutoring agency offering private lessons in all primary & high school subjects including English, maths, science, humanities, foreign languages, and so much more. Our mission is simple: to provide professional, engaging and enthusiastic tutors to students, while also ensuring the student feels empowered and confident during their assessments! Ultimately, our goal is to empower students all over Australia to achieve amazing results and make their dreams come true!

LearnMate provides you with tailored, one-on-one lessons for tutoring in a variety of suburbs in MelbourneSydneyGeelongBrisbaneHobartCanberraPerth & Adelaide! With hundreds of tutors on the LearnMate platform, you’re bound to find someone local for any primary or high school year level! You can choose to have lessons in-person or online – whatever is easiest for you!

Benefits of Using Technology in the Classroom
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