NOTE: Temporary means you still want to be a part of LearnMate but hold off on getting new students for a certain period of time. Permanent means you want to be removed from the LearnMate site for good (this also includes tutors who have current LearnMate students they wish to continue tutoring, but not take on new students permanently).
-> To register any TEMPORARY unavailability (do not wish to take on new students during specified time period) with LearnMate, please do that when logged into your LearnMate account:
Click here to login to your LearnMate account, then click on the ‘Calendar‘ tab at the top of the page and click on ‘Add Unavailability‘.
DONOT click on the ‘Repeat’ checkbox – just insert your unavailable dates into the ‘start’ and ‘end’ fields to not take on any new students.
Click ‘Submit’ after you’ve filled out your dates you’re unavailable to take on any new students.
Your profile will NOTbe made public to customers anywhere on the LearnMate site until the end of your unavailability date.
If you wish to delete your unavailability before the scheduled end date that you added above, do that here. Otherwise, after the scheduled end date you added above lapses, your profile will relist itself to customers on our site.
-> To register any PERMANENT unavailability (you want to be removed from LearnMate permanently and won’t continue with your current LearnMate students), please do this HERE.
-> To register any PERMANENT unavailability (you want to be removed from LearnMate permanently but want to continue with your current LearnMate students), please do this HERE.
If you’d like to update the following key bits of info in your LearnMate profile, you can choose to update the following: 1. Location (if you can no longer tutor in a particular place or would like to change where you can tutor)
2. Map markers (search page)
3. Subject changes & study scores/ATAR (if applicable)
4. Timetable changes (if applicable)
5. If you’d like to tutor online, you can request these changes here
6. Costs – you must ensure the prices you display on your profile are what you will charge your student (if applicable)
7. And any other life changes (e.g. course changes)
Not supplying accurate and up-to-date information can cause major inconveniences for both you and possible students. It is your responsibility to ensure this is done regularly to prevent mishaps.
> UNRESPONSIVENESS AND RELIABILITY: Please make sure that you are always responsive to prospective clients’ emails and phone calls. If we receive an unresponsiveness complaint from a client, we will follow this up with you and take action if necessary. See more here on LearnMate’s Reliability Policy.
ALSO BE SURE TO MARK LEARNMATE’S EMAIL AS NOT SPAM (WHITELIST) SO YOU CAN RECEIVE IMPORTANT COMMUNICATIONS FROM US ABOUT PROSPECTIVE STUDENTS AND SO FORTH. Add firstname.lastname@example.org to your safe sender list. Learn more how to do that here: sumo.com/stories/whitelist-email
GET ACCESS TO ALL LEARNMATE RESOURCES IN ONE CENTRAL LOCATION!
To help with consolidating all important LearnMate information, we have made it easily accessible in one central location in your LearnMate account. Centralised information includes:
LOGGING YOUR LESSONS
HOW YOUR CLIENTS PAY LEARNMATE & HOW WE PAY YOU WEEKLY
LETTING US KNOW ABOUT YOUR UNAVAILABILITY
UPDATING YOUR PUBLIC PROFILE INFORMATION
REQUEST STUDENT FEEDBACK FOR YOUR LEARNMATE PROFILE
GIVE FEEDBACK TO YOUR STUDENTS AND/OR PARENTS
CHECKING YOUR LIST OF PAST PAYCHEQUES
DEDICATED TUTOR TRAINING MATERIALS
HOW TO REQUEST SUPPORT FROM LEARNMATE
WHERE THE COMMISSION GOES & HOW IT PROTECTS YOU
To access it, simply login at learnmate.com.au, go to the ‘Profile’ tab at the top of the page and scroll down to the ‘Shared Resources’ section.
LearnMate Tutoring – Permanent and Temporary Unavailability