UNAVAILABILITYTemporary or Permanent

NOTE: Temporary means you still want to be a part of LearnMate but hold off on getting new students for a certain period of time. Permanent means you want to be removed from the LearnMate site permanently.

-> To register any TEMPORARY unavailability (do not wish to take on new students during specified time period) with LearnMate, please do that when logged into your LearnMate account:

  1. Click here to login to your LearnMate account, then click on the ‘Calendar‘ tab at the top of the page and click on ‘Add Unavailability‘.
  2. DO NOT click on the ‘Repeat’ checkbox – just insert your unavailable dates into the ‘start’ and ‘end’ fields to not take on any new students.
  3. Click ‘Submit’ after you’ve filled out your dates you’re unavailable to take on any new students.
  4. Your profile will NOT be made public to customers anywhere on the LearnMate site until the end of your unavailability date. 

-> To register any PERMANENT unavailability (you want to be removed from LearnMate permanently), please do this HERE.


If you’d like to update the following key bits of info in your LearnMate profile, you can choose to update the following:
1. Location (if you can no longer tutor in a particular place or would like to change where you can tutor)
2. Map markers (search page)
3. Subject changes & study scores/ATAR (if applicable)
4. Timetable changes (if applicable)
5. Costs – you must ensure the prices you display on your profile are what you will charge your student (if applicable)
6. And any other life changes (e.g. course changes)

To update your profile, please do this HERE

Not supplying accurate and up-to-date information can cause major inconveniences for both you and possible students. It is your responsibility to ensure this is done regularly to prevent mishaps.

> UNRESPONSIVENESS AND RELIABILITY: Please make sure that you are always responsive to prospective clients’ emails and phone calls. If we receive an unresponsiveness complaint from a client, we will follow this up with you and take action if necessary. See more here on LearnMate’s Reliability Policy.

ALSO BE SURE TO MARK LEARNMATE’S EMAIL AS NOT SPAM (WHITELIST) SO YOU CAN RECEIVE IMPORTANT COMMUNICATIONS FROM US ABOUT PROSPECTIVE STUDENTS AND SO FORTH. Add hello@learnmate.com.au to your safe sender list. Learn more how to do that here: sumo.com/stories/whitelist-email

LearnMate Tutoring – Permanent and Temporary Unavailability