LearnMate’s COVID-19 Response for New Students & Parents

If you’re an existing customer of LearnMate, we recommend you read our advice here.

For everyone else (if you’re a new student or parent of LearnMate or are just browsing our site), please read below…

1. In-Person Tutoring


LearnMate would like to advise that in-person tutoring is permitted provided both student and tutor agree to the in-person arrangement. Mutual consent is required for in-person lessons to occur with LearnMate. As this is a volatile environment, we’d recommend exercising caution with in-person lessons and continue to monitor up-to-date advice from the Government surrounding in-person activities. If in doubt, always seek online tutoring (see option 2 below).

Group lessons (with two or more students) are currently allowed to take place.

Please see a graphic at the bottom of this page showing you how to keep yourself hygienic while attending in-person lessons.

If you’d like to start your search for an in-person tutor near you, go here.

2. Online Tutoring

Are you looking for an online tutor at a time and location that suits you? LearnMate Online allows you to tap into hundreds of online tutors across all subjects, in all parts of Australia! LearnMate has online tutors for English, Maths, Biology, Chemistry, Physics, Science and so much more!


Here’s how it works and here’s how to get started.

  1. Head on over to the search page here for online tutors.
  2. Search for a tutor for whatever subject/subjects you need help in!
  3. Lessons will start online at a time that suits you – either on Skype or Zoom. LearnMate provides quick instruction to you upon signup on how to get started with online tutoring. We even provide you with recording capabilities – which means we can record your online tutoring lesson in real time so you can review it at a later date!

If you’d like to start your search for an online tutor, go here.

3. If you’re experiencing symptoms of COVID-19

It is important to remember that symptoms such as fever, cough, sore throat or tiredness, while consistent with coronavirus, are symptoms that are associated with other illnesses, including the common cold and flu. Unless you have seen a medical professional and have been diagnosed with COVID-19, you should not assume you have the virus, but be vigilant in your hygiene.

If you are experiencing symptoms such as a fever, breathing difficulties, a cough or sore throat, and have recently returned from an affected country, or come into contact with someone with a confirmed diagnosis of COVID-19, separate yourself from others and call the relevant health authorities.

If you have severe symptoms, such as shortness of breath, call 000 immediately and request an ambulance.

For general information on COVID-19, you can also contact the Department of Health national hotline 24 hours a day, seven days a week on 1800 020 080.

If you wish to have lessons in-person against our recommended advice, please take into account the following:

  • We would recommend having lessons at home only.
  • We would recommend keeping a greater distance between student and tutor than normally done (e.g. 1.5m or more) and no more than 1 person per 4 square metres.
  • We would recommend no touching, no handshakes and no friendly body contact.
  • We would recommend that students and tutors wash their hands before and after each tutoring lesson with soap and/or hand sanitiser.
  • Group lessons (2 or more students with one tutor) are no longer allowed until further notice.
  • If you feel or you or your tutor develops ‘flu like symptoms’, then we would recommend you not lessons, and setup alternative arrangements (see dot point 2 below on online tutoring).

Please also see an infographic below on how to prevent spread of the virus as stated by the Victorian Government. You can find the direct link here: https://www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19

LearnMate’s COVID-19 Response for New Students & Parents