LearnMate’s COVID-19 Advice For New Students & Parents

Existing LearnMate customers read our COVID-19 advice here.

If you are a new LearnMate student or parent or are simply browsing our site, please read below…

1. In-Person Tutoring?


(In compliance with the Victorian State Government and DHHS Guidelines as at August 02 2020)

For all States and Regions (other than Victoria), LearnMate advises that in-person tutoring is permitted provided both student and tutor agree to the arrangement. Due to the high level of infection and spread, exercising safe distancing and increased hygiene is required with in-person lessons. It is also highly encouraged that both students and tutors wear a face mask during lessons to minimise further the risks of spreading or contracting the virus. We also recommend the continued monitoring of advice from the Government surrounding in-person activities. If in doubt, always seek online tutoring (see option 2 below).

Group lessons (with two or more students) are allowed for all areas outside of Victoria. 

Please see a graphic at the bottom of this page showing you how to keep yourself hygienic while attending in-person lessons.

If you’d like to start your search for an in-person tutor near you, go here.

2. Online Tutoring

Are you looking for an online tutor at a time and location that suits you? LearnMate Online allows you to tap into hundreds of online tutors across all subjects, in all parts of Australia! LearnMate has online tutors for English, Maths, Biology, Chemistry, Physics, Science and so much more!


Here’s how it works and how to get started.

  1. Head on over to the search page here for online tutors.
  2. Search for a tutor for whatever subject/subjects you need help in!
  3. Lessons will start online at a time that suits you – either on Skype or Zoom. LearnMate provides quick instruction to you upon signup on how to get started with online tutoring. We even provide you with recording capabilities – which means we can record your online tutoring lesson in real time so you can review it at a later date!

If you’d like to start your search for an online tutor, go here.

3. If you’re experiencing symptoms of COVID-19

It is important to remember that symptoms such as fever, cough, sore throat or tiredness, while consistent with coronavirus, are symptoms that are associated with other illnesses, including the common cold and flu. Unless you have seen a medical professional and have been diagnosed with COVID-19, you should not assume you have the virus, but be vigilant in your hygiene.

If you are experiencing symptoms such as a fever, breathing difficulties, a cough or sore throat, and have recently returned from an affected country, or come into contact with someone with a confirmed diagnosis of COVID-19, separate yourself from others and call the relevant health authorities.

If you have severe symptoms, such as shortness of breath, call 000 immediately and request an ambulance.

For general information on COVID-19, you can also contact the Department of Health national hotline 24 hours a day, seven days a week on 1800 020 080.

If you wish to have lessons in-person against our recommended advice, please take into account the following:

  • We would recommend having lessons at home only.
  • We would recommend keeping a greater distance between student and tutor than typically done (e.g. 1.5m or more) and no more than 1 person per 4 square metres.
  • We would recommend no touching, no handshakes and no friendly body contact.
  • We would recommend that students and tutors wash their hands before and after each tutoring lesson with soap and/or hand sanitiser.
  • Group lessons (2 or more students with one tutor) are no longer allowed until further notice.
  • If you feel or you or your tutor develops ‘flu-like symptoms’, then we would recommend you not lessons, and set up alternative arrangements (see dot point 2 below on online tutoring).

Please also see the infographic below on how to prevent the spread of the virus as stated by the Victorian Government. You can find the direct link here: https://www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19

LearnMate’s COVID-19 Advice For New Students & Parents