We understand how busy you are being either a full time student or parent, so to ensure that payment is taken care of after each lesson is completed by your tutor, we have an automated payment system available for our customers! You don’t have to worry about forgetting to pay your tutor ever again!
Our goal is to make your LearnMate experience easy and fair. We want to simplify the process of hiring a tutor, not make it more difficult.
Automatic Payment (Required for New Customers):
Our customers choose automatic credit or debit card processing for the lessons with their tutor.
We will take care of the invoice payment by automatically charging the nominated debit/credit card 48 hours after the lesson is completed by your tutor. You will never be charged until after a lesson is completed – simply set and forget and we will take care of the payment. An email notification will be sent to you once payment has been charged on your card.
Your credit card will ONLY be charged if the tutor marks the lesson as ‘attended’ in our system, otherwise the card will not be charged, and you will not be invoiced, giving you assurance that charges will only occur if the lesson does in fact happen.
To activate auto payment:
- Simply click here to login into your online account.
- Go to the ‘Billing’ tab at the top of the page, and click on ‘Credit Cards’.
- You’ll then be able to add a nominated credit card or debit card securely from there. If you need help, please contact us here.
We accept Visa, Master and AMEX. Payments are processed securely and safely through Stripe, one of the world's trusted and most secure online payment processors.
What are the benefits for you?
- There’s no need to manually pay invoices saving you much needed time.
- You don’t have to worry about forgetting to pay your tutor every again.
- Your credit card will only be charged after the lesson occurs.
- You will be able to keep track of all of your payments in your online account, so you can rest assured know only occurred lessons will ever be charged.
Please read more about our payment policy and security policy here: https://learnmate.com.au/payment-policy/